Santino

Shipping Policy

We aim to deliver your orders quickly and reliably across the UK.

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  All orders are processed within 1–2 business days.
  
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  Delivery time is typically 2–4 business days.
  
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  We offer standard and tracked shipping options.
  
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  Shipping charges are calculated at checkout.
  
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  All orders must be paid in advance (no Cash on Delivery available).
  

Return & Exchange Policy

Your satisfaction is important to us. We offer returns and exchanges under the following conditions:

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  Returns are accepted within 3 days of delivery.
  
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  Items must be unused, unworn, and in original packaging.
  
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  If the product has any fault or defect, you must provide clear proof (photo or video) to request a return or exchange.
  

Important Notes:

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  Returns without valid proof of defect may not be accepted.
  
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  Customers are responsible for return shipping costs unless the item is faulty.
  
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  Refunds or exchanges are processed after inspection of the returned item.
  
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  Refunds will be issued to the original payment method.